Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
The pay for this position starts at $15 / hour plus monthly bonus opportunities.
This position is located at Columbus Airport (CMH) - 4106 International Gateway Columbus, OH 43219.
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Schedule 1: Thursday-Monday: 4:00pm-12:30am, Tuesday/Wednesday OFF
We are hiring now for immediate openings. Responsibilities include:
Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Transcript
I have been with Enterprise for 11 years and what has kept me here is the environment. I work for a company that cares about me as an individual, as well as an employee. I don't feel like a cog in a machine. I feel like my opinions matter. And I also feel like if something is going on with me personally, that those things are taken seriously and if I need time off or if I need to vent or take a minute because something's going on my boss of our management, they all understand that we are people, we have things in our lives that happen. Unfortunately sometimes we're at work when we get bad news or upsetting news and they understand that we have when we're at the office, we have things called wellness rooms. Just overall they do everything they can to make us feel at home and wanted and needed. That's it.
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Video length: 57 seconds
We asked Bailey, Liability Supervisor:
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